9256 Bendix Rd, Ste 105-106, Columbia, MD 21045
410-796-8499 Office 877-384-9028 Fax
Coronavirus (COVID-19) and Our Commitment to Patient Safety & Waiting Room Policy
New Beginning Pediatric Rehab (NBPR) is formally recognized as an essential health services business and dedicated to the care and safety of our patients, employees & community.
We have remained open throughout this challenging period to service those in need.
Due to recent improvements, we will no longer be limiting hours for in-person visits. We have returned to normal hours, Monday through Saturday.
NBPR has always followed the Centers for Disease Control and Prevention for cleanliness, sanitation and sterilization in our clinic. We use medical grade sanitizers and disinfectants on our hands, equipment & surfaces. We have taken additional steps, over and above their current guidance, to protect our staff and patients at our clinic. We are vigilantly focused on maintaining a clean and safe environment.
Read more about the steps we are taking to deliver successful care now and always:
1. CDC Guidance: NBPR follows Centers for Disease Control (CDC) guidelines, continually consults with medical authorities and peer organizations around the country, and adopts recommended protocols as appropriate.
2. Screening: NBPR screens all patients and clinicians for symptoms before allowing treatment. We ask the following questions and if the answer is yes to either question, we insist on rescheduling their appointments or not returning to work until it is safe to do so.
a. In the last 14 days, has your child, you or anyone in your household been to Level 3 destinations — please see the CDC website for the most current list; returned from a cruise; or knowingly been exposed to anyone with Coronavirus (COVID-19)? https://www.cdc.gov/coronavirus/2019-ncov/travelers/after-travel-precautions.html
b. Do you (patient), or anyone in your household, have current flu-like or upper respiratory symptoms, fever, cough or shortness of breath? (Exceeds CDC guidance)
3. Required Hand Washing: Patient, therapist & parent are all required to wash their hands for at least 20 seconds with soap and water, or use hand sanitizer, prior to treatment or as needed during treatment.
4. Waiting Room Policy: NBPR will enforce a “Semi-Closed” waiting area policy: (More restrictive than current CDC guidance)
- Please arrive at the time of your session and meet your therapist at our main door (entrance at rear of building as always).
- Please return to your car while your child receives therapy. If it's required for a caregiver to be present your therapist will allow one adult to come back to the session.
- Consider making plans for siblings to stay home or wait in the car with a parent/caregiver while your child receives services.
- If you must stay in our waiting room please allow distance between people. Again, waiting in your car is requested.
- No patient or family member that presents with illness will be able to remain for sessions.
- We have removed toys from our waiting room to reduce the number of toys and materials that require cleaning.
- Suggestion for sibling(s) waiting in the car with a parent/caregiver: Perhaps a child's allowed "screen time" can be coordinated during his/her sibling's therapy session.
5. Signage: NBPR has placed door signage reminding those not to enter if they are experiencing fever, cough or shortness of breath.
6. Remain Informed: Staying informed is important and we encourage you to review the links below:
Frequently Asked Questions about Coronavirus (COVID-19)
Travel Advisory Information
With this shared commitment, we are confident we can continue delivering the same high level of care you have come to expect from us.